Shipping Policy

Shipping Policy

ORDER PROCESSING TIME

We ship Monday through Friday, excluding weekends and holidays. 

It is noted that your order processing time can be affected if initial information provided to us is insufficient or incorrect such as inaccurate or incomplete payment; incorrect address information and insufficient product measurements. We seek your understanding and support if it is the case.

ESTIMATED SHIPPING TIME

Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.

Location

Estimated Shipping Time

United States

8-12 business days**

Canada, Europe, New Zealand, Australia

10-14 business days

Others

14-20 business days

 

Please note:

Your order may be dispatched from various warehouses; in the instance of this, we will notify you via the email address associated with your order to inform you of the items related to each tracking number.

Delivery timelines commence one business day following the date of purchase.

Some rural addresses may take longer for delivery.

Orders Tracking:

After your order is successfully placed, you will receive an Order Confirmation email to confirm your order details.

Once your item ships, you will receive a Shipment Notification email, which includes your order number, express information, and package tracking number, and you are also able to track the status of your order through the email.

Things about order modification, refund processing, shipping updating, and so on will be notified to you in real-time by email as well.

RISK-FREE SHOPPING:

If for whatever reason your goods don't arrive within 60 days, you will be refunded in FULL for that item. This is our promise to you!